Privacy Policy

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NOTICE OF PRIVACY PRACTICES

Effective Date: 01/01/2024
Elite Healthcare, LLC
8700 US HWY 380, Suite 300

Cross Roads, TX 76227

This Notice describes how your protected health information (PHI) may be used and disclosed and how you can access your information. Please review it carefully.

Your Rights

You have the following rights regarding your health information:

• Access:     You can request and receive a copy of your medical records.
• Amendments:     You can ask us to correct your records if inaccurate or incomplete.
• Restrictions:     You may request that we limit how we use or disclose your information.
• Confidential      Communications: You can request that we contact you using a specific      method (e.g., text message, phone).
• Disclosure      Accounting: You may request a list of times we disclosed your PHI,      except for disclosures made for treatment, payment, or healthcare      operations.
• Complaints:     If you feel your privacy rights have been violated, you can file a      complaint with our office or with the Office for Civil Rights.

How We Use and Share Your Information

We may use your PHI in the following ways:

• Treatment:     We share your information with healthcare providers involved in your care.
• Payment:     We may use your PHI to bill for services rendered.
• Healthcare      Operations: PHI may be used for operational purposes such as quality      assurance.

We may also disclose your information:

• When      Required by Law: For example, in response to subpoenas or government      audits.
• For      Public Health Activities: Such as reporting infectious diseases or      product recalls.
• With      Your Authorization: For purposes not listed here, we will obtain your      written permission before sharing PHI.

Business Text Messaging & TCR Compliance

We utilize The Campaign Registry (TCR) system in partnership with mobile network operators (MNOs) to ensure that our business text messaging is secure and trustworthy. This process verifies that text communications from Elite Healthcare, LLC are authorized and compliant with privacy and security standards, reducing the risks of spam and unauthorized messaging.

• Use      of Text Messaging for Healthcare Communications: We may use text      messaging for appointment reminders, follow-up instructions, or patient      education.
• Consent      Required for Text Messages: You will be asked for explicit consent     to receive text messages.
• Revocation      of Consent: You can withdraw your consent at any time by contacting      us.
• Secure      Messaging: Messages sent through this verified system will comply with      HIPAA privacy and security regulations. However, please note that      text messaging is not fully encrypted, and there is a small risk of      information exposure.

Changes to This Notice

We reserve the right to change this Notice at any time. If we make significant changes, we will post the new notice on our website and notify you during your next office visit.

Contact Information

If you have any questions about this Notice or your privacy rights, please contact:
Elite Healthcare, LLC
8700 US HWY 380, Suite 300

Cross Roads, TX 76227

Nurses@elite-hc.com

Acknowledgment of Receipt:
You will be asked to sign an acknowledgment form confirming that you have received this Notice.

This Notice of Privacy Practices ensures that your health information is protected while enabling us to provide high-quality care and trustworthy communication through secure and verified channels like TCR-compliant text messaging.

This NPP ensures that Elite Healthcare, LLC complies with HIPAA requirements and TCR regulations for secure messaging, providing transparency to patients about how their information is used.

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